BILL SCANNERS

Privacy Policy

We value your privacy just like our own. As part of our commitment to data protection and maintaining privacy, we would like to ensure that our customers understand how we collect, use, and disclose their personal information. Please read our policy to understand the collection, usage and disclosure of your personal information. By using our services we consider it as your acknowledgment of acceptance of our privacy policy. We strive to abide by relevant guidelines set by the Personal Information Protection and Electronic Documents Act (PIPEDA)

How and why we collect your personal information

Why does Bill Scanners collect your personal information?

Bill scanners collects personal information for many different reasons in order to provide you with the services we offer, including but not limited to the following:

  • To deliver you services you have purchased from us, and to bill you and collect payment for those services.
  • To perform analytics, administer surveys, or request feedback to improve and manage our relationship with you.
  • To ensure the Bill Scanners services are functioning and protect the integrity of our services
  • To confirm or authenticate your identity and ensure your information is correct and up-to-date.
  • To understand your needs and offer you products and services (only after your consent) from different organizations, Whole-sellers, Re-Sellers, dealers and related companies, or trusted third parties that may be of interest to you
  • To provide tailored service to you. For example, we may use account information about you to improve your interactions with us or provide a positive and personalized customer experience.
  • To ensure compliance with our Terms of Service and Acceptable Use Policy.
  • To comply with legal obligations and regulatory requirements.

How does Bill Scanners collect your personal information?

We primarily collect information about you, from you. We do this when you sign-up with Bill Scanners, when you make changes to your account, when you get in touch with us by phone, email or chat, when you visit our website or app, when you fill out a survey or enter a competition, when you participate in our online forums, or when using our service. Bill Scanners collect your personal information in following ways:

  • Automatically: When you use our service
  • From other sources: In certain circumstances we may need to collect information about you from other sources, such as your existing service providers, but we will endeavor to obtain your consent to do so.
  • From our digital channels like our website and mobile app: When you interact with us via digital channels we will collect your personal information in different ways such as through use of cookies or web beacons.

 From time-to-time, information may also be collected for other purposes, or as permitted or required by law. We will always identify any additional purpose prior to, or at the time, of collection.

 

  • We will solely use your personal information for the goals mentioned by us and for other mutual objectives;
  • We will ensure the purpose of information collection is clearly identified and communicated;
  • We abide by the law in our information collection process and wherever applicable it is collected by the individual’s knowledge or consent;
  • The information retention is carefully monitored and we keep your information for no longer than necessary to fulfil the goals for which it has been collected. As permitted, under applicable law once you stop using our services, we may still preserve and process your information;
  • Personal information should be accurate, thorough and up-to-date. It should be applicable to the purposes or objectives for which it is being used;
  • We will ask to enter into contracts that are binding upon you;
  • Our policies and practices covering the management of the personal data will be readily available for our customers;
  • Protection of your personal information is our utmost responsibility and we will ensure to protect it against any unauthorized access, loss, modification, or disclosure;
  • We hold the right to access, read, retain, and disclose any information that we believe is important to comply with law or court order;
  • We may give access to third-party organizations to build up better advertising for our customers which may place cookies to understand customers’ behaviour and give more information about our solutions.
  • We have partnered with other companies and people to perform a few tasks for which we share your information for them to provide you better and faster solutions. For example, a payment gateway partner will receive and process your banking transactions for Bill Scanners.
  • Our teams, partners, and third-party organizations do not have any right to use any sort of personal information we share with them beyond what is relevant and important for them to use for assisting you better.

Consent Policy -

By submiting any web form, registration or any kind of data entry to the Bill Scanners website, the user authorizes Billscanners representatives to call back and provide additional information on the services of Bill Scanners. 

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